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Thank You For
Reviewing
The
references
of
Curt
Carini
If you have any questions or would like any
additional information, please contact your Real Estate Consultant
or our
Customer Care Consultant,
August 29,
1997
Mr. Curt Carini
587 East 8th
St.
Suite A
Holland, Mi.
49423‑37134
I want to thank you and your company for the
great service you provided us in the selling of our property located
east of Zeeland.
I appreciated you keeping me informed, and
having the seller's best interest in mind. Your kindness and
professionalism are a tremendous asset to your
business.
I found you to be an honest realtor who is
aggressive, yet not pushy.
Because of this, I would highly recommend you to anyone
looking for a realtor to sell their
property.
If I can be of any help to you, feel free to
give me a call.
Sincerely,
Pastor Philip Schout
A
letter received from the owners of an 80 acre Industrial parcel of
land located at 80th & Riley in Zeeland. The property was a family
estate and they had tried to sell for 4 years with various large
Real Estate Companies in West Michigan before they hired Curt Carini
of Carini & Associates, Realtors to sell it for them. We sold it for them after it
was on the market for only 4 months. As per the owners,
"We
were very pleased with the price. We got the price we asked
for."
Your Name(s):
Beverly Geerts
Address:
385 North Calvin
City:Holland
State:
MI
Zip: 49424
E-Mail:
Home Phone:
616-392-9491
Work Phone:
Your Consultants Name:
Curt Carini
Recently, you
participated in a Real Estate transaction for property located at
8079 Riley in
Zeeland. In an effort to
measure the quality of service you received, you are asked to please
complete this short survey and make any comments you feel are
appropriate to your transaction. These comments may be used
in advertising and in writing testimonial letters to prospective
clients like yourself. Please list all feelings, good and bad. We cannot correct something
unless we know about it.
Thank you for letting us assist you in your transaction and
for completing this survey.
For marketing purposes, please write down a short
statement - about how we
helped you, before,
during, and after
your
transaction, that you would tell your friends about and that we may
use in advertising.
Curt helped us sell our property fast, kept us informed,
encouraged us and even helped us out at the township zoning
meetings. His Christian
attitude was a plus! We
have and will continue to refer Curt to
others because of his exceptional service and dedication to
our best interests.
X
Yes, you may use
my name and any of my statements and / or remarks on this sheet in
your advertising
Your Agent:
Exceptional
Average Needs
Help
Office Staff:
Exceptional
Average
Needs Help
Kept me informed on everything. X
Kept me informed on everything. X
Listened to what
I needed.
X
Listened to what
I needed.
X
Made my experience enjoyable
. X
Made my experience enjoyable.
X
Returned phone
calls promptly.
X
Returned phone
calls promptly.
X
Provided more
service than expected. X
Provided more
service than expected.
X
Was knowledgeable and informed. X
Was knowledgeable
and informed.
X
Was available when necessary
. X
Was available when necessary.
X
Prepared me in advance.
X
Prepared me in advance.
X
Was courteous and patient.
X
Was courteous and patient.
X
Handled problems efficiently.
X
Handled problems efficiently.
X
1.
I
will refer "The Carini Team" to my family, friends and
co-workers.
x
Yes
No
Explain:
2.
Think about your transaction with us. On a scale of 1(low) to 5 (high) how satisfied were
you and why?
5
We
listed with Marshall Redder but he couldn't sell it.
3.
What part of your Real Estate experience did you like the
best?
Curt was very professional, thorough and was a very
friendly Realtor
4.
Did your
Consultant provide you with enough information to help you make
educated decisions? X Yes
No
Please give specific examples?
`
Curt put our needs first, kept us informed on Township
meetings
5.
Did you call other Agents/Companies before deciding to
work with us?
No.
X
Yes If so
whom?
Marshall Redder
6.
What influenced you to become a client of our Team?
referred
by:
_____Prior Client;
_____Family Member;
___X_Advertising;
__X__Sign; _____Other:
7.
What is the most important thing to you in deciding which
Realtor to work with?
We wanted
someone with knowledgeable experience - someone easy to talk
with
8.
How and where could we most improve quality and client
satisfaction?
Nowhere, you
were totally up front with us all the way
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